Terms of service
Terms of Service
IMPORTANT NOTICE — ARBITRATION AND CLASS ACTION WAIVER
These Terms of Service contain a binding arbitration provision and a waiver of your right to participate in class or collective actions.
Please read Sections 23 and 24 carefully, as they affect your legal rights and how disputes are resolved.
Brand Transition Notice
AZEBN was previously sold under the brand name NORREC. As part of our rebranding process, customers may temporarily receive updated packaging that differs from product images shown on the website.
Please note that only the branding and packaging design have changed. The formulation, ingredients, dosage, and manufacturing standards remain identical.
OVERVIEW
Welcome to NORREC. The terms “we,” “us,” and “our” refer to NORREC.
NORREC operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
NORREC is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
FRAUD / UNAUTHORIZED TRANSACTION POLICY
All transactions are subject to fraud screening and verification measures.
Orders flagged as legitimate through payment verification, IP matching, and billing confirmation will be considered authorized by the cardholder.
Claims of unauthorized transactions may be contested with supporting verification data.
POLICY ACCEPTANCE CLAUSE
By placing an order, the customer confirms that they have read, understood, and agreed to all store policies, including shipping, returns, and fulfillment terms.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details.
You represent that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately represent our products.
However, colors and product appearance may vary depending on your device.
We do not guarantee that product appearance will exactly match images shown online.
All product descriptions are subject to change without notice.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
NORREC reserves the right to accept or decline any order at its discretion.
Orders are not accepted until payment is processed.
Purchases are subject to our Refund Policy.
DISPUTE / CHARGEBACK POLICY
By completing a purchase, the customer agrees to contact our support team before initiating a chargeback.
We reserve the right to present all documentation in disputes.
SECTION 4 – PRICES AND BILLING
Prices may change without notice.
You agree to provide accurate billing information and authorize us to charge your payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not responsible for delays caused by carriers or external factors.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by NORREC or its licensors.
You may not reproduce or use any content without permission.
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
NORREC is powered by Shopify, but all transactions are made directly with NORREC.
You release Shopify from any claims related to purchases.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
SECTION 11 – FEEDBACK
You grant us rights to use any feedback submitted.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or cancel orders.
SECTION 13 – PROHIBITED USES
You may not use the Services unlawfully or in violation of these Terms.
SECTION 14 – TERMINATION
We may terminate access at any time.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties.
SECTION 16 – LIMITATION OF LIABILITY
NORREC shall not be liable for damages arising from use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify NORREC and affiliates.
SECTION 18 – SEVERABILITY
Invalid provisions do not affect the rest.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms form the entire agreement.
SECTION 20 – ASSIGNMENT
We may assign rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by U.S. law.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
NORREC
Website: https://norrechealth.com